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A dignified exit
As sure as night follows day, the one thing I can guarantee in your HR career is that you will need to let someone go, fire them, relieve them of their duties. Because as much as helping people to join...
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The purpose of work
Over the years I’ve read and heard a lot about meaning in work. Finding purpose in what you do and how happiness can be found in almost anything that we want. I’ve never completely been convinced about...
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I. Am. Human.
Following the last two conferences I’ve spoken at, I’ve received the following unsolicited feedback, “You don’t speak like an HR person” On both occasions, I’ve assumed it was a compliment and taken it...
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HR is UX
Over the past few years, I’ve written repeatedly about simplicity being fundamental to the future of organisational management. I’m not alone, and increasingly there is a trend to recognise this. You...
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Modern meeting mayhem
You know why people like the period around a bank holiday so much? Because they get stuff done. For some reason, the organisational cogs seem better oiled around a bank holiday and we come away feeling...
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The future of work is…
A recent fad appears to be making predictions about the future of work. Made by the same demographic that watched Tomorrow’s World in the 70s and proclaimed that by the year 2000 we’d all be going...
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Insy or outsy?
I’m hearing it all too often at the moment, “we need to take an outside in approach”. It’s a movement that finds a proponent in the form of one Dave Ulrich, he of the failed HR operating model that...
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Size doesn’t matter
Statistically speaking, you’ll not always be right. The amount of money involved in the decision has absolutely no mathematical bearing of the probability of you being correct. Yet, it will have a...
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Government doesn’t make bad employers
Before the election I was asked to write a piece for HR Magazine laying out my dream policy. The sad fact is that whichever party had come to power the idea of providing free cheese and wine to HR...
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The outsourcing myth
Outsourcing has hung around our profession for a while. And it is easy to see why it’s an attractive proposition for a number of reasons: For the CFO it removes headcount and overhead For the HRD it...
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Information is energy, not power
How does your organisation treat information? I mean proper information, the stuff that makes a difference. The organisational response to feedback about their information flow is normally one of two...
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The fraud of discretionary effort
When I write about employee engagement, I tend to hear the same response, “it’s about driving performance”. Normally inferring that this is how HR can demonstrate that it is “adding value” and “being...
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Dump the internal customer
When I hear people refer to “internal customers”, my hackles get raised. It dates back to my years in retail, my CEO then had a mantra that there was only one customer – the one that came in to the...
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Nobody needs an HR strategy
Call it an HR strategy, a people plan, a road map. Call it whatever you like, but one thing is certain it will mostly be a waste of your time and energy. Because being more strategic, doesn’t mean...
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Your corporate culture is dead
Do you feel like you belong at work? Do you want to feel like you belong? What is the role of organisations in creating a sense of purpose and belonging? Is there one, or is it all a waste of time?...
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There is no “Digital Revolution”
Every day, I hear people in business talking about digital transformation, digital disruption, the digital revolution. I hear them talk about their organisations becoming digital businesses. But the...
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The questions for 2016
No, don’t worry…..it’s not a predictions post. I’ll leave that to Laurie and others who’ll do it better. It’s nearly Christmas and I’m done. I could crack out another couple of posts for you on a...
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The hierarchy of HR needs
As a business function we exist to add value to our organisation and their employees. If you ask any experienced HR professional where they would like to add value, you’ll most likely be told in a more...
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We get the leaders we deserve
Many, many years ago I was sat in a room with a CEO and a number of their employees, it was a “meet the ordinary people” type affair. There was a debate about the visibility and availability of the CEO...
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The first possible answer
Do you think there is one single truth? How about one single answer? A definitive version of right? Our explanation of our existence and the decisions that we make is defined by our retrospective...
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